Positioning·Food & Beverage·2016

#WorthCravingFor

"Convenience has no defenders. Craving has fanatics."

01 · The Question

In a category that sells convenience, what if we sold craving?

02 · The Observation

Every cloud-kitchen brand in the market was competing on delivery time and discount depth. The food was the last thing anyone was talking about.

03 · The Insight

Convenience has no defenders. Craving has fanatics. The people who cook the food are also the people best qualified to sell it.

04 · The Idea

Discover a purpose — #WorthCravingFor — and hand the marketing over to the chefs themselves. Build the platform around the people, not the pipes.

05 · The Execution

Every chef became a face, a story, a voice on the platform. Content, campaigns and community were led by the kitchen, not the marketing team.

06 · The Outcome

0 to 3,000 orders a day within six months. Strong brand recall that persisted long after the category consolidated.